Family Still Fighting Verizon’s $18,000 Phone Bill, Four Years Later

Everyone ’s read storey aboutoutrageous mobile phone sound Federal Reserve note , and you might even know someone who ’s racked one up themselves . But the Boston Globe has an interesting look at where one such representative stands four eld down the line : altogether unresolved .

https://gizmodo.com/canadian-hoser-runs-up-85-000-mobile-phone-bill-333725

The frame-up here is a familiar one . In 2006 , 21 - year - old college student Bryan St. Germain was on his family ’s Verizon plan and intend that their unlimited data plan , which they had previously as an introductory offer , still applied . Over the course of two month , he downloaded about 800 mebibyte of data with his figurer tethered to his phone . In the months follow his action , the family was slap with two throwaway totaling $ 18,000 .

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Bob St. Germain , Bryan ’s male parent and the account bearer , was incensed and refused to ante up . He confabulate with state service program officials , who agreed with him and even seek to speak Verizon into dropping the charges . They would n’t , but put up to cut the bill in one-half to $ 9,000 . St. Germain , as well as his supporters , still thought this was unsatisfactory , peculiarly considering Verizon ’s bankruptcy to make the terms introductory offer clear-cut .

For his part , St. Germain has file a complaint with the lawyer full general ’s situation and reached out to two state senators for help resolving the matter . Verizon has handed the reduced $ 9,000 banknote over to a collection authority . Still , neither are showing any sign of the zodiac of back down .

And it ’s problematical to say who should back down here . distinctly this short guy should n’t have to pay $ 9,000 for a mistake that Verizon left especially leisurely to make , though I do n’t inevitably mean they can just draw a blank about the whole affair and scrap the commission all . The good compromise : Verizon puts Bob St. Germain in their next TV office about outright data plans , recoups the years - old charges from his remuneration , and everyone calls it a 24-hour interval . He ’s not an unphotogenic confrere ! [ Boston Globe ]

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